Crown Vision Center - Alton

Great friendly well respected staff greets & welcomes u as u wlk thru tha door great service well decent prices on glasses they can also work out payment arrangements as well wit u if u can not afford glasses out rite i would most definitely recommend this eye glass store to anyone including my family & friends as well

In the 20+ years I've been purchasing glasses on my own as an adult, this was hands down the best experience I've encountered. This particular purchase was utilizing vision insurance I was about to loose as I had recently become unemployed. Knowing that I had a tight budget, the ladies in the office made it happen regardless. All of them were so kind and helpful, especially when it came to helping select frames. They really found frames that fit the shape of my face and character. They weren't just trying to push off something and be done with it as all too often is the experience elsewhere. The staff really went above and beyond to cater to the customer. When two final selections were picked, they even called in some reinforcements for a final opinion. Having not been to this location in several years, other than to browse in years past, I really didn't know what to expect. In just a little over an hour, I had an eye exam, frames that matched the budget I wanted to maintain and a great overall experience. The glasses were ready in about two weeks and fit almost perfectly the first time they were put on. Thanks ladies ! ! !

Love them all so much! We will be forever patients.. My glasses are perfect and I'm so glad my girls glasses are great also.....We are always excited to go to the eye doctor 😄

I’ve been coming here for almost 10yrs now and have always been happy. Never had any thoughts of switching.BUT TODAYYYYYYY my girl Allison definitely made me a for lifer patient!!!!!!! Once I find a pair of frames that I like, I stick to that same pair until they are no longer available! Well I called today to reordered my glasses because I lost mine, unfortunately they are on back order so I had to pick out a new frame. I’m without a car currently so the 30min drive there to pick out a frame, then come back to pick them up is a little bit a hassle for me. THIS ANGEL let me email her a picture of me with said glasses on, looked through the store then sent multiple pictures back of pairs that were similar or she thought I might like!!! 10/10 customer service. I hope her pillow is always cold at night, her coffee is always the right temp & nothing but blessing for her!

Easy to schedule appointment online. Online application process is simple and convenient. Staff was friendly from start to finish and during pickup. Very little wait time. Great selection of frames. Due to overall experience, I would highly recommend crown.

Made the appointment online. Filled out a little paperwork and received my eye exam at the time of my appointment. No insurance so the cost was $114. This is not bad at all. Everyone there was courteous and professional. Would recommend.

I was on a riverboat cruise and had lost a pad on the nose piece of my glasses. I had suffered for 2 days when we arrived in Alton. I took a chance and walked into Crown Vision Center, hoping they might make a repair for a decent price. I was greeted quickly and with kindness. When I explained my problem, the young lady said " I'll repair/replace both nose pads, just give me a minute". She did it in less than five minutes and would not charge me a cent! I would definitely make this my vision center of choice. Thanks you so much for your help and Midwestern hospitality.

Katie was super quick, efficient, and very kind! She also found a few coupons to help with my glasses and contacts! The rest of the staff was also very friendly and professional.